01 Putting the Client First
02 Having High Standards
03 Insisting on integrity
04 TEACHING, LEARNING & GROWING
05 BEING KIND
Putting the Client First
Frame every decision in the context of creating value for our clients. Understand how investments of time and resources will improve our clients’ ability to leverage their data in a better, faster, cheaper, or more secure way.
Having High Standards
LeapYear makes trustworthy and high-performance technology – our work necessarily must reflect these qualities. Be reliable to your teammates, and expect the same from them. Challenge proposed solutions with rigor (not aggression) and prioritize ideas with impact.
Insisting on integrity
We do not cut corners when it comes to honesty, respect, and personal accountability, and we make strong and intentional efforts to promote these values in our relationships at work.
TEACHING, LEARNING & GROWING
When we don’t know something, we form questions instead of assumptions. When we make mistakes, we invest time in understanding where we went wrong, and how to prevent it from happening again.
Emulate the warmth and positivity of the people you admire the most. Respond to inexperience with inclusiveness, not frustration. Look after your physical and mental health, and take care not to burn out yourself or others.